Shipping Policy

Effective Date: November 11, 2024

Website: teechipnews.com

Legal Business Entity: Brendan Tharp

Address: 816 Oldham Rd, Virginia Beach, VA 23464, United States

Support Email: support@teechipnews.com

Support Hours: Monday – Saturday, 8:00 AM – 7:00 PM

1. Introduction

teechipnews.com delivers physical goods, specializing in men’s and women’s apparel, footwear, shoes, and fashion accessories. We prioritize fulfillment transparency, shipment traceability, predictable transit, and a formal return/refund resolution process. Our logistics partners are selected based on verified serviceability to ensure parcel accountability and delivery integrity.

By placing an order, accessing tracking services, or submitting a return request, you acknowledge that you have read, understood, and accepted the conditions outlined in this Shipping Policy.

2. Scope of Shipping Services

Current Shipping Services:

United States (all 50 states) is flat rate for all states.
International shipping is available with different rates.

Delivery Restrictions:

We do not support delivery at this time to:

P.O. Boxes
Military APO/FPO/DPO addresses
U.S. territories and governmental offshore regions
Sanctioned or trade-restricted destinations

3. Order Handling & Processing Standards

All orders start processing only after successful PayPal authorization.

Order Cut-Off Time Rules:

Orders placed before 2:00 PM (EST) on business days begin processing on the same day.
Orders placed after 2:00 PM (EST), on Sundays, or on federal holidays begin processing the next business day.

Handling Time:

| Order Stage | Description | Timeline |

| :--- | :--- | :--- |

| Handling Time | Payment validation, stock confirmation, packing preparation, carrier scheduling | 2 – 3 business days |

Peak Demand Notice (Black Friday & Holiday Season):

During major seasonal peaks, handling may be extended by 1 – 2 additional business days. If delays are expected, our customer support team will contact you.

4. Shipping Area and Regional Delivery Performance

Region Group	Shipping Method	Estimated Transit	Shipping Fee
United States	Standard Ground Shipping	2 – 4 business days	$6.99
Canada*	Standard International Shipping	5 – 10 business days	$9.99
Europe*	Tracked International Shipping	6 – 14 business days	$12.00
Australia & NZ*	Tracked International Shipping	8 – 16 business days	$12.00
Asia & Rest of World*	Tracked International Shipping	10 – 18 business days	$12.00

5. Estimated Total Delivery Windows

Region Group	Total Estimated Delivery Window
United States	5 – 9 business days
Canada	9 – 16 business days
Europe	10 – 22 business days
Australia & New Zealand	12 – 25 business days
Asia & Rest of World	14 – 28 business days
* Not service active until international shipping rollout begins.

6. Courier Partner Accountability

To ensure fulfillment responsibility, we use: USPS, UPS, and FedEx. Carrier auto-selection depends on customer ZIP zone and regional service accountability. teechipnews.com does not guarantee carrier choice.

7. End-to-End Parcel Tracking Disclosure

Once carriers scan the parcel, you will receive a tracking number and link via email.

Status Activation: 24 – 72 hours after dispatch handover.
Registered Users: Track via "My Orders" dashboard.
Guest Users: Track via email link only.

8. Shipping Means Risk Transfer and Delivery Completion Terms

A delivery is considered completed when the courier status displays: Delivered, Left at Address, or Delivery Handover Confirmed.

Event	Responsibility
Lost/stolen after courier marks Delivered	Customer responsibility
Incorrect address input (Return-To-Sender)	Customer responsibility
Delivery failure due to restrictions	Refund may apply after investigation

9. Delivery Support Investigation Protocol

If your parcel exceeds the normal domestic transit estimate by 7 business days past dispatch, you may initiate a support-assisted investigation. Refunds for lost/damaged packages are only issued when courier partners accept the liability claim.

10. Order Splitting and Parcel Segmentation Disclosure

Orders may be packed in separate parcels for warehouse balancing or sizing integrity. Customers will never be charged extra shipping fees for order splitting.

11. Customer Agreement and Liability Acknowledgment

By purchasing from teechipnews.com, you acknowledge:

Delivery risk transfer occurs once marked Delivered by courier.
We do not support P.O. Boxes or APO/FPO addresses.
Domestic flat-rate shipping is $6.99.
Refunds apply only if courier partners accept claim liability.

12. Policy Changes and Logistics Rollout Updates

teechipnews.com reserves the right to modify this Shipping Policy based on carrier updates or regulatory compliance. Updates will be posted on this page with new effective dates.

13. Contact and Support Assistance

Email Support: support@teechipnews.com